FAQs
Got a question? We’re here to help. If you can't find your answer here please use our contact page.
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How do I send instruments?
To send instruments for sharpening please ensure they are sterilised and are securely wrapped. For most people this means wrapping in bubble wrap and placing in a jiffy bag or box. Please also ensure that a return/invoice address is enclosed with them.
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What is the cost?
The cost of an instrument is £2.50 per point (£5.00 for double ended) for hygienist instruments and £4 per Elevator or Luxator and £7 return postage.
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How long is the process?
Instruments need to be with us for 2 working days.
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What if an instrument can't be sharpened?
If an instrument cannot be sharpened it will be tagged and an advice note will be sent to explain why.